General FAQ’s

General FAQ's

  1. Are you a licensed breeder?    Yes. Dog breeders in the USA have the opportunity to be inspected by government & local vets. If you have the appropriate facilities for your dogs you are granted a license. The guidelines from the Local Authority & Veterinary Service in USA is about good practices and animal welfare. We pride ourselves in having the best facilities for our dogs.
  2. What does my puppy come with? – 

    All our puppies leave to go to there new homes with a vaccination and veterinary check paperwork, full de-worming history, flea treatment history, microchip card and details, puppy guide booklet and a Eukanuba puppy pack with food and your puppies nutrition feeding guide. Most importantly a Health Guarantee and lifetime breeder support from us.

  3. What is your Purchase Agreement? – Purchase Agreement:

    Thank you for deciding to purchase and give one of our puppies a forever home. Please feel free to contact us with any questions or concerns that you might have along the way. We will keep you up to date with information about your puppy as he/she grows and will send update photos every week- two weeks until it is time for you to collect your puppy.
    Please be 100% certain that you are ready for the commitment and financial responsibility of owning and caring for the puppy before purchasing.
    Please read over the health guarantee completely, if you give one of our puppies a home you are agreeing to the terms and conditions within this contract. We require a $250 deposit in order to hold the puppy of your choice until collection, deposit is non-refundable, unless there is anything picked up with the puppies health at the 6 week vet check up. If this happens the buyer will have their choice of a full refund or transferring that deposit towards another puppy.

  4. Do you offer shipping internationally? 

    – we are known to have a reputation worldwide for our fur babies, many families or individuals looking for a puppy from us have the option to pay for shipping with a professional pet transport team. We only use members of the IPATA (International Pet and Animal Transport Association) to ensure our puppies get the right care during shipment. However in countries such as UK, EU we understand its more than a long way to come. We do not sell our puppies to anyone that’s why we work of our application form. Chosen Individuals or families only get the option for international shipping. If you see a puppy you like in the available puppies section. Contact us for a quote providing you have passed our application .we can arrange a professional safe pet transport service to your country.

  5. Can i Join the waiting list?        Yes, on the basis we are happy with your application as our puppies are in such demand this is the only way to guarantee a puppy from us. The deposit waiting list is to not only show you are genuine and committed but also for people who are or not ready for a puppy until a certain date, and 100% committed in getting on our list to own a Celtic Star puppy, if your wanting more of a chance in having your puppy near a date you’r ready. Or wanting a specific type of puppy that we specialise in i.e colour, then joining our list is for you! It will give you a chance in owning your dream puppy from us. To join our waiting list, apply by application form mentioning you would like to join our list. You will get an answer if you have been accepted within 2 weeks.
  6. Will I see the puppies with the parents?   –  Of course, all our dogs are owned by us, as part of our family and are here for you to meet with their puppies.